Delivery & Returns

Delivery Charges

Small parcel. £5

Medium Parcel £7

Large Parcel £12

Delivery

Parcels are delivered via Royal Mail 48 hour tracked and signed for post and should arrive between 1- 3 working days of dispatch. Royal Mail will provide a tracking number and will also email delivery updates to you. A signature will be required upon receipt. If you are not around to take delivery of your parcel, Royal Mail will leave a note with further instructions.

Returns & Refunds

If you want to return any items, they must be returned, unworn and with labels intact within 14 days of delivery. Please ensure that you obtain proof of postage as this may be requested by us in the case of dispute. All goods will be inspected on return.  We will then send you an email as soon as we have verified that the goods are in their original condition and the return has been accepted.

The cost of the return is your responsibility and liability for returning items is with the sender. Therefore, please package and send items securely. We recommend that you send items 'to be signed for' and with appropriate insurance in the case of high value items.

Refunds may take up to 14 days to be processed.  

If you have any queries please do not hesitate to contact us amanda@mayamaya.co.uk